SHIPPING
ELGames.com/EducationalLearningGames.com

How Much does shipping cost in the U.S.?
Free Shipping over $75.00
via UPS Ground Ground in the Continental USA only.

Military Mail Shipping Cost (APO/ FPO):
All orders will be shipped by United States Post Office
 
"Sorry NO Free Shipping to Alaska and Hawaii"
Special Shipping Charge for Alaska, Hawaii and the Islands.
An additional $5 will be added to all orders under $75.00
and 12% to all orders over $75.00 shipping to Alaska, Hawaii and the Islands.
 
Canada Shipping:
Please order online or e-mail your order. We will contact you by e-mail with shipping charges.
After approval of the shipping cost we will mail you the order. Applicable taxes and/or duty
charges must be paid by recipients. All orders are billed in U.S. dollars and paid by credit card.
(Please note the minimum shipping cost via United States Post Office is $18.05, sorry we do not
set the rates) (Please call with credit card information, DO NOT send via e-mail)
All order will be shipped through United States Post Office and insurance for your package
will be added.
 
International Orders:
Sorry, we do not accept International Credit cards, payment with a Bank Transfer only.
Please e-mail your order and complete shipping address to:
info@ELGames.com if your interested.

Continental United States Delivery Options:
We offer UPS Ground, and U.S.P.S. shipping.
(Tracking numbers provided with valid e-mail address)

 
United States Parcel Service (USPS)
Certain restrictions may apply around holidays.
USPS within the contiguous United States will be shipped
the following business day from the date the order was received.
Orders placed on Saturday and Sunday will be shipped the following Monday.
Orders shipped to PO Boxes, will be shipped U.S.P.S.
Please Note:
(If your order's weight is over 2 pounds and you need to ship your package
USPS there may be an extra shipping charge.)
 
United Parcel Service (UPS):
Certain restrictions may apply around holidays.
Orders delivered via United Parcel Service within the contiguous United States
usually will be shipped the same day if the orders are received by 1:00 pm EST.
(Orders placed after 1:00 pm EST will be shipped the following business day.)
Orders placed on Saturday and Sunday will be shipped the following Monday.
 

EducationalLearningGames.com will not be responsible for delayed delivery
due to incorrect customer information.
   
Guarantee:
We guarantee all of our products.
We want you to be 100% satisfied with your purchase.
 
Returns/Exchange:
You may return any unopened item for a full refund of the purchase price,
excluding shipping charges within 10 business days of the date ordered; all returned items
must be in the original packaging and in the condition they were received.
All orders shipped free shipping and returned will be charged the shipping cost.  
All exchange orders will be charged the shipping cost to ship the new items.
If merchandise is received damaged or defective, please email us within
7 business days of receiving your shipment at: returns@EducationalLearningGames.com.
(we will contact the manufacturer and have them send you a new item)
 
After we have issued a RMA, the merchandise must reach our warehouse within
10 business days, otherwise the return will be refused . Please make sure, your return
authorization number is visible on the package shipped back to us to ensure proper credit
(a refused return shipment might incur extra shipping charges for you).
(No returns will be accepted without a visible return authorization issued by
 EducationalLearningGames.com on the package.)
 
Mailing Address Only:
Next Generation Training, Inc.
EducationalLearningGames.com
PO Box 1657
Palm Harbor, FL 34682, U.S.A.
 
Mailing Orders:
If you prefer, you can print your order form and mail it to us.
 
Fax Orders:
(727) 786-4785
 
Order Cancellations:
At the EducationalLearningGames.com, we work diligently to ensure
our customers receive their delivery in a timely fashion. In most cases,
orders are shipped out the same day they are placed. If you need
to cancel your order for any reason, you will be responsible for any shipping charges incurred.
 
EducationalLearningGames.com / ELGames.com
a division of Next Generation Training®, Inc.
Copyrights © 2003-2008, All Rights Reserved.
Text, graphics, and HTML code are protected by US and International Copyright Laws,
and may not be copied, reprinted, published, translated, hosted, or otherwise distributed
by any means without explicit permission.